Coordenação de Inteligência de Negócios e Analytics
Tasks
- Automate analytics processes and routines to increase productivity
- Build and evolve strategic client KPIs
- Build statistical and predictive models
- Conduct advanced analytics to identify trends opportunities risks and customer behaviors
- Create executive presentations and decision oriented materials
- Develop customer segmentation propensity retention and behavior models
- Develop executive dashboards and reporting
- Ensure data governance and information quality for analytics processes
- Identify workflow optimization opportunities using data driven technologies
- Lead Business Intelligence and analytics strategy for client experience and management
- Lead and develop senior high performance teams
- Present executive forums results scenarios and strategic recommendations
- Promote data-driven culture
- Provide consultative support to business areas
- Structure and provide data sources for customer experience customer support operations marketing
- Transform large data volumes into business insights
Perks/Benefits
- Childcare support
- Day off
- Dental insurance
- Discount program
- Food card
- Life insurance
- Meal card
- Medical insurance
- Parking discount
- Pharmacy benefit
- Private pension
- Profit sharing
- Transportation voucher
- Wellhub Gympass
Skills/Tech-stack
Analytics | Automation | Business Intelligence | Customer Retention | Dashboarding | Data Governance | Data Modeling | Data Quality | Predictive Analytics | Propensity Modeling | Segmentation | Statistical modeling
Education
N/A
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