Customer Analytics & Lead Manager
Tasks
- Analyze repeat visitation and engagement patterns
- Assess CRM conversion performance
- Build customer journey mapping
- Create behavioral clustering models
- Design lead generation and scoring strategy
- Develop KPI dashboards for lead quality
- Develop retention churn prediction models
- Drive customer segmentation
- Enrich CRM data with external data sources
- Report conversion funnel performance
Perks/Benefits
Skills/Tech-stack
Behavioral clustering | CRM Analytics | Churn Prediction | Customer Journey | Customer Segmentation | Customer journey mapping | Data Modeling | HubSpot | Journey Mapping | LTV modeling | Lead Scoring | Power BI | Predictive Analytics | Python | R | Retention analysis | SQL | Salesforce | Tableau
Education
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