Customer Analytics Leader
San Donato Milanese, Lombardia, Italy
EUR 42K-42K Senior-level Full Time
Tasks
- Analyze customer transaction data
- Build customer segments
- Collaborate with data engineering for customer data enrichment
- Coordinate customer and campaign portfolio activities
- Create customer clusters for lifecycle campaigns
- Define customer behavior using KPIs
- Design new customer segments
- Monitor customer acquisition and defection trends
- Monitor customer lifecycle and campaign responses
- Perform analysis for customer focused commercial initiatives
- Prepare dashboards and reports
- Support commercial analysts for customer roadmap
- Track customer churn risk and retention trends
Perks/Benefits
- N/A
Skills/Tech-stack
Business Intelligence | Excel | GDPR | Microstrategy | PowerPoint | QlikSense | QlikView | SQL
Education
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