Customer Analytics Manager
Tasks
- Design customer facing team incentive programs
- Design metrics and reports for sales and marketing performance
- Develop sales analysis and sales performance reporting
- Develop training materials and facilitate analytics tool training
- Integrate data platforms and tools from corporate leads
- Lead customer team resource allocation
- Lead medical analytics reporting and ad hoc analytics
- Manage customer team alignments and system updates
- Provide quarterly customer deep dive analysis
- Support call planning and territory objective setting
Perks/Benefits
- Defined contribution pension plan
- Employee and Family Assistance Plan
- Employee and Leadership Development Programs
- Employee assistance program
- Flexible benefits plan
- Health and wellness programs
- Paid time off
- RRSP company matching
Skills/Tech-stack
Analytics | Dashboard Development | Data Analysis | Data Visualization | Data integration | Excel | Performance reporting | Pharmaceutical Industry | Pharmaceutical industry data | PowerPoint | Sales Performance Reporting | Sales performance | Strategic Planning | Tableau
Education
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