Customer Architect
Texas, Illinois, Florida, North Carolina, South Carolina, New York, New Jersey, Massachusetts
USD 114K-220K (estimate) Senior-level Full Time
Tasks
- Collaborate with customer engineering teams
- Conduct workshops and advisory sessions
- Deliver high-quality customer experience
- Ensure seamless onboarding experience
- Lead escalation processes for customer issues
- Manage customer support tickets and resolutions
- Participate in customer engagement activities
- Present architectural design solutions
- Provide industry trend guidance
- Serve as technical expert on platform capabilities
- Translate customer needs into product requests
- Travel to customer sites as needed
Perks/Benefits
Skills/Tech-stack
Cloud AWS | Cloud Azure | Cloud GCP | Communication | Customer Engagement | Dashboard Development | Data Management | Master Data | Master Data Management | Monitoring Tools | Problem Solving | Project Management | REST API | Reporting | Solution design | Support and escalation | Technical Support
Roles
Regions
Countries
States
Florida, US | North Carolina, US | South Carolina, US | Texas, US | Illinois, US | New Jersey, US | New York, US | Massachusetts, US
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