Customer Data Analyst - CRM
Durban, KZN, South Africa
A ZAR 279K-300K (estimate) Mid-level Full Time
Tasks
- Address customer complaints
- Analyze data to make recommendations
- Build sales plans
- Collaborate with internal teams
- Create campaign plans
- Develop customer journey
- Maintain customer satisfaction goals
- Maximize customer product and service utilization
- Optimize marketing data
- Proactively improve customer issues
- Resolve customer support and technology problems
- Strategize revenue growth
Perks/Benefits
- N/A
Skills/Tech-stack
CRM | Campaign Management | Customer Journey | Customer Relationship Management | Customer Relationship Management Systems | Customer journey mapping | Customer relationship | Data Analysis | Journey Mapping | Management systems | Marketing Automation | Microsoft Dynamics | Microsoft Office | Relationship Management | Sales strategy
Education
Roles
Analyst | CRM Manager | Customer Data Analyst | Data Analyst | Manager
Related jobs
-
Mid-level Full TimeMidrand, Gauteng, ZA8h ago
-
Dashboards | Data Analysis | Data Engineering | Data Infrastructure | Data MiningMid-level Full TimeJohannesburg, South Africa1d ago
-
Advanced Excel | Azure Synapse | Azure Synapse Analytics | Data Analysis | Data GovernanceSenior-level Full TimeJohannesburg, GP, South Africa1d ago
-
Azure | Data Analysis | Data Governance | Data Lake | Data ModelingContract role 12 months | On-site workSenior-level Full TimeJohannesburg, GP, South Africa1d ago
-
Automation | Credit Risk | Credit Scoring | Credit Underwriting | Credit risk modelingSenior-level Full TimeJohannesburg, GP, South Africa1d ago
-
Access Management | Automation | Business Requirements | Change Control | ComplianceSenior-level Full TimeDurban, South Africa1d ago
-
Business case | Business case development | Case Development | Cost Management | Data AnalysisSenior-level Full TimeJohannesburg, GP, South Africa1d ago
-
Business Process | Business Process Modelling | Capital Markets | Credit Risk | Data AnalysisMid-level Full TimeSandton, GP, South Africa1d ago
-
Data Analysis | Econometrics | Forecasting | Machine Learning | ProbabilityEntry-level Full TimeJohannesburg, GP, South Africa1d ago
-
Ad-Hoc | Ad-hoc analysis | Data Analysis | Data Monitoring | Data extractionMid-level Full TimeDurban, South Africa1d ago
-
A/B | A/B Testing | Ad Spend | Adobe Analytics | Adobe LaunchSenior-level Full TimeRandburg, GP, South Africa1d ago
-
Data Analysis | Data Visualization | Data cleaning | Excel | Outlier DetectionEntry-level Full TimeCape Town, WC, South Africa1d ago
-
Application Security | Behavior Rules | Behavior analytics | Citrix | DLPMid-level Full TimeJohannesburg, GP, South Africa1d ago
-
Automation | Business Intelligence | Dashboards | Data Management | Data ModelingMid-level Full TimeJohannesburg, GP, South Africa1d ago
-
Business Intelligence | Cause analysis | Compliance reporting | Data Analysis | Data QualityMid-level Full TimeCape Town, Western Cape, South Africa1d ago
-
Data Governance | Data Management | Data Privacy | Data Quality | Data SecurityMid-level Full TimeCape Town, Western Cape, South Africa1d ago
-
Data Analysis | Database Architecture | Database Design | Excel | Microsoft PowerMid-level Full TimeRustenburg, NW, South Africa1d ago
-
Advanced Excel | BusinessObjects | Confluence | Data Analysis | Data MiningMid-level Full TimeGermiston, South Africa1d ago
-
Data Analysis | Data Governance | Data Management | Data Science | Key Performance IndicatorsMid-level Full TimeJohannesburg, GP, South Africa1d ago
-
Business Analysis | Data Governance | Data Management | Data Quality | Data StandardsMid-level Full TimeSandton, GP, South Africa1d ago
-
Dashboard Development | Data Analysis | Data Visualization | Experiment design | PowerBISenior-level Full TimeJohannesburg, GP, South Africa1d ago
-
Artificial Intelligence | Business Intelligence | Data Analysis | Data Modeling | Data StorytellingMid-level Full TimeDurban, KZN, South Africa1d ago
-
Acceptance Testing | Agile | Business Intelligence | Business Rules | Business architectureSenior-level Full TimeDurban, KZN, South Africa1d ago
-
A/B | A/B Testing | API Integration | Adobe Analytics | Attribution ModelingMid-level Full TimeJohannesburg, GP, South Africa1d ago
-
A/B | A/B Testing | API Integration | Attribution Modeling | B testingMid-level Full TimeJohannesburg, GP, South Africa1d ago