Customer Data Analyst
Tasks
- Analyze KPIs for customer health and service delivery
- Build data pipelines and data models
- Clean validate and transform datasets
- Collaborate on reporting requirements
- Collect customer data from multiple sources
- Conduct exploratory data analysis
- Create reports and dashboards
- Document data sources methodologies and reporting processes
- Perform data analysis for project planning and risk mitigation
- Present data-driven recommendations
Perks/Benefits
- N/A
Skills/Tech-stack
Asana | CRM | ChurnZero | Data Analysis | Data Modeling | Data Pipelines | Data Visualization | Data Warehousing | Dynamics 365 | ETL | Exploratory Data Analysis | Gainsight | Jira | Machine Learning | Matplotlib | Microsoft Dynamics | Microsoft Dynamics 365 | NumPy | Pandas | Power BI | Python | SQL | Salesforce | Seaborn | ServiceNow | Statistical Analysis | Tableau | Zendesk
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Roles
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