Customer Fulfillment Analyst
Tasks
- Analyze On Time In Full trends
- Analyze order fulfillment processes for improvement
- Collaborate with warehouse and transportation teams
- Communicate service interruptions to sales and customers
- Develop allocation strategies
- Develop proactive customer service scorecard
- Develop standard operating procedures for analytical reports
- Lead KPI tracking and sharing improvements
- Lead performance and value analysis
- Manage end to end order fulfillment
- Provide regular performance metrics
Perks/Benefits
Skills/Tech-stack
ERP | Microsoft Excel | Power BI | Python | R | SAP | SQL | Spotfire | Tableau
Regions
Countries
States
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