Customer Fulfillment Representative
Houston, TX, United States
USD 46K-60K (estimate) Mid-level Full Time
Tasks
- Communicate with customers and suppliers
- Expedite orders
- Handle customer inquiries
- Improve customer service levels
- Manage open order data to maximize fill rates
- Prepare price quotations and proposals
- Process orders
- Provide customer support
- Provide phone coverage and assist with visitors
- Resolve customer issues using root cause analysis
- Support branch sales and global sales initiatives
Perks/Benefits
- 401k employer match
- Career advancement opportunities
- Commuter Transit Benefits
- Dental insurance
- Employee discount programs
- Flexible spending accounts
- HSA account
- Health & wellness programs
- Life insurance
- Long-term disability
- Medical insurance
- Paid Holidays
- Paid sick time
- Paid vacation
- Professional training
- Short-term disability
- Tuition reimbursement
- Vision insurance
Skills/Tech-stack
Business Objects | Data Analysis | Data Mining | Microsoft Excel | Microsoft Office | Order entry | Reporting
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