Customer Fulfillment Specialist

Tasks

• Achieve service level agreements
• Assist with refunds and cancellations
• Check documentation quality
• Create client codes and capture data
• Ensure accuracy of risk details
• Ensure timely policy issuance
• Handle phone calls and emails
• Perform user acceptance testing
• Process policy and risk information
• Sort dispatch and file documents

Perks/Benefits

• N/A

Skills/Tech-stack

Communication | Computer Skills | Customer support | Data entry | Insurance knowledge | Policy processing