Customer Insights & Analytics Manager
Tasks
- Analyze sales customer and market data
- Design insight gathering approaches
- Develop problem statements and opportunity areas
- Identify trends gaps and opportunities
- Lead customer and dealer interviews
- Manage and develop analytics team
- Measure sales performance and service adoption
- Synthesize qualitative insights
- Translate insights into innovation recommendations
Perks/Benefits
- 401k savings plan
- Adoption benefits
- Career development
- Disability benefits
- Employee assistance program
- Flexible spending accounts
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Relocation assistance
- Tuition reimbursement
Skills/Tech-stack
Analytics reporting | Business Intelligence | Customer Research | Customer satisfaction | Data Analysis | Data-Driven Decision Making | Data-driven | Decision Making | Market Analysis | Qualitative research | Sales analytics | Statistical Analysis | Workshop facilitation
Education
N/A
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