Customer Order and Fulfillment Specialist
Tasks
- Administer export and import documents
- Communicate commits and order status
- Connect to customer portals
- Follow customer special requirements
- Handle customer inquiries
- Handle international logistics
- Improve on-time delivery
- Input orders into internal systems
- Maintain fulfillment metrics
- Manage order document accuracy
- Process order intake
- Provide fulfillment commitments
- Resolve customer issues
- Support Billing
- Support cash collection
- Support forecasting
- Track shipments
Perks/Benefits
- N/A
Skills/Tech-stack
Customer Service | ERP | Export-Import | Export/import compliance | Import compliance | Logistics | Microsoft Office | Order Management | SAP | Shipment tracking | Shipping logistics | Supply Chain
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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