Customer Order Fulfillment Coordinator

Tasks

• Coordinate with production colleagues
• Create and maintain execution plans
• Improve on time delivery initiatives
• Issue purchase orders based on system demand
• Maintain order acknowledgement and booking
• Maintain sales order backlog
• Manage customer change requests
• Manage customer order execution end to end
• Manage sales order distribution process
• Oversee time to completion and intervene as needed
• Provide customer order updates
• Release job orders and drive workshop load
• Resolve purchase order tracking issues
• Review supplier promised dates and deliveries
• Schedule orders and projects
• Send production status to customers
• Track and trace purchase orders

Perks/Benefits

• Accessible workspace for wheelchair users
• Commuting benefit
• Family-friendly atmosphere
• Free sporting opportunities
• Inclusive work environment
• Professional development opportunities
• Work from home 2 days per week

Skills/Tech-stack

Backlog Management | Change Request | Change Request Management | Delivery tracking | Distribution Planning | Job Order Release | Microsoft Office | Order Acknowledgement | Order Management | Order Tracking | Purchase Order Tracking | Purchase order | Request Management | Sales Order | Sales Order Management | Scheduling | Supplier Delivery Tracking | Time Scheduling