Customer Service Admin (Live Events & Customer Fulfillment Support)

Tasks

• Admit attendees
• Clear inbox with solutions
• Fulfill student requests
• Handle breakout sessions and spotlight speakers
• Launch and manage calls
• Manage live sessions
• Manage session chat
• Prepare event assets
• Provide resources links and course access
• Respond to student messages quickly
• Send gifts bonuses and follow ups

Perks/Benefits

• N/A

Skills/Tech-stack

Communication skills | Customer support | Digital fulfillment | Event management | Event planning | Inbox management | Live event management | Multitasking | Problem Solving