Customer Service Admin (Live Events & Customer Fulfillment Support)

Tasks

• Admit attendees and manage chat
• Coordinate breakouts and spotlight speakers
• Fulfill customer requests
• Launch and manage calls
• Maintain inbox and resolve issues
• Manage live event sessions
• Prepare event assets
• Provide student resources and links
• Send gifts bonuses and follow ups

Perks/Benefits

• Full-time schedule
• Remote work

Skills/Tech-stack

Communication | Customer support | Digital fulfillment | Event management | Event moderation | Inbox management | Live Event Moderation | Multitasking | Problem Solving