Customer Service Administrator (w/m/d) [Kundenbetreuung Customer Fulfillment]

Tasks

• Build and maintain relationships with dealers and service providers
• Coordinate customer agreed services
• Handle purchase price requests and create contracts
• Manage contract processing from activation to termination
• Process reports
• Provide phone and written customer support
• Support sales team with key account management

Perks/Benefits

• 30 days vacation
• Flexible working hours
• Insurance benefits
• Mobile working
• Public transport subsidy
• Relocation Mobility Benefits
• Resilience workshops

Skills/Tech-stack

Contract Management | Customer Service | Customer support | Dealership Relationship Management | MS Office | Relationship Management | Report processing | Sales Support