Customer Service Specialist Prä-Klinik & Notfallmedizin (m/w/d)
Tasks
- Contribute to internal process improvements
- Coordinate repairs and service cases
- Maintain pricing and master data
- Manage customer orders and quotes
- Organize and administer demo and loaner devices
- Organize product trainings and sessions
- Provide phone customer support and consulting
- Support field sales with preclinic activities
- Support trade shows and customer events
Perks/Benefits
- 1 1 Meetings
- Company pension plan
- EGYM Wellpass
- Employee stock program
- Events
- Hybrid work
- Jobrad
- Paid training
- Team meetings
Skills/Tech-stack
CRM systems | Customer support | Data Maintenance | Device knowledge | ERP systems | English language | German Language | MS Office | Medical Device | Medical device knowledge | Medical terminology | Operations support | Order Management | Process Improvement | Repair Coordination | Sales operations | Sales operations support | Training Coordination
Education
N/A
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