Customer Success Engineer
Remote Dubai, United Arab Emirates
R
AED 240K-360K (estimate) Senior-level Full Time
Tasks
- Coordinate mitigation plans
- Create reusable enablement materials
- Drive use case value realization
- Facilitate onboarding workshops and training
- Guide onboarding milestones
- Identify underutilized applications
- Monitor product usage and adoption
- Provide solution feedback to product and engineering
- Resolve onboarding blockers
- Translate technical issues from logs and code
Perks/Benefits
- Dental insurance
- Employee Assistance Program (EAP)
- Flexible time off program
- Medical insurance
- Paid Holidays
- Paid parental leave
- Vision insurance
Skills/Tech-stack
AWS | Application Lifecycle Management | Application lifecycle | Cloud infrastructure | Cloud platform | Code reading | Feature Engineering | Generative AI | Google Cloud | Google Cloud Platform | Inference | LLM Implementations | Language Models | Large Language Models | Lifecycle Management | Log Analysis | Machine Learning | Microsoft Azure | Model Deployment | Model Evaluation | Model Training | Prompt engineering
Education
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