Customer Success Manager Gen AI
Vilvoorde, Brussels Hoofdstedelijk Gewest, België
EUR 36K-54K (estimate) Mid-level Full Time
Tasks
- Collect user feedback
- Define KPI targets
- Design onboarding journeys
- Identify use-cases
- Inspire teams
- Lead change management
- Manage onboarding projects
- Monitor KPI performance
- Monitor agent errors
- Optimize knowledge base feeding
- Organize demos and workshops
- Provide roadmap input
- Share best practices
Perks/Benefits
- Company events
- Flexible work-life balance
- Home working days
- Insurance coverage
- Meal vouchers
- Media discounts
- Paid time off
- Professional development
Skills/Tech-stack
API Integration | Agentic Workflows | Change Management | Data Analysis | KPI Management | LLM | Performance Monitoring | Project Management | RAG | Stakeholder management
Education
N/A
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