Customer Success Manager - Tableau/ Business Intelligence Solutions
Tasks
- Advise on Salesforce feature adoption
- Communicate Signature Success value
- Coordinate Signature Success catalog services
- Drive customer health
- Identify implementation risks
- Increase user adoption
- Maintain stakeholder relationships
- Manage customer accountability
- Orchestrate Signature deliverables
- Provide Salesforce feature guidance
- Reduce attrition
- Triage and resolve high severity cases
Perks/Benefits
- N/A
Skills/Tech-stack
Analytics | Business Intelligence | Concept analysis | Cross-Functional Team | Cross-functional | Cross-functional team leadership | Customer Success | Design methodologies | Development Lifecycle | Executive Communication | Project Leadership | Requirements Analysis | SaaS | Salesforce | Software Development Lifecycle | Software development | Solutions Architecture | Solutions Development | Tableau | Team leadership | Technical Concept Analysis | Technical Consulting | Technical Requirements | Technical requirements analysis | Technology Consulting | Technology Solutions | Technology Solutions Development
Education
N/A
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