Customer Support Engineer
Tasks
- Develop and test solutions
- Evaluate and troubleshoot problems
- Perform daily technical operations
- Provide continuous improvement guidance
- Respond to customer technical issues
- Solve issues or escalate to engineering
- Submit feature requests and bug reports
- Support account technical status
- Support field services installations upgrades break fix and expansions
- Track and follow up on bugs and escalations
Perks/Benefits
Skills/Tech-stack
Bash | File systems | High Performance | High-Performance Computing | Linux | NAS | Network Troubleshooting | Networking | Object storage | Performance Computing | S3 | Scale out | Scale-out NAS
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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