Customer Support Engineer
Tasks
- Escalate issues to engineering
- Evaluate customer problems
- Handle break fix and expansions
- Manage customer technical operations
- Perform installations and upgrades
- Provide continuous customer improvement
- Resolve issues with hands on troubleshooting
- Respond to technical support issues
- Submit and manage bug reports
- Submit and manage feature requests
- Support account technical status
- Track bugs and escalations for accounts
Perks/Benefits
Skills/Tech-stack
Bash | File systems | High Performance | High-Performance Computing | Linux | NAS | Network Troubleshooting | Networking | Object storage | Performance Computing | S3 | Storage
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
Regions
Countries
States
Cities
Related jobs
-
Embedded Software Engineer Intern (Fall 2026) USD 108K-108KADC | Antenna Testing | C# | C++ | CANHousing stipend | Overtime pay | Paid sick time | Relocation supportEntry-level InternshipSouth San Francisco, California, USA1d ago
-
Site Reliability Engineer, Inference Infrastructure USD 165K-267KAmazon Web Services | C plus plus | Cloud platform | Distributed Systems | GPU401k matching | Co working Benefit | Company offsite | Education and learning stipend | Health and dental benefitsMid-level Full TimeToronto1d ago
-
Staff Software Engineer, Inference Infrastructure USD 160K-220KAmazon Web Services | Azure | C++ | Cloud platform | Distributed Systems401k | Annual company offsite | Arts and culture budget | Education and learning stipend | Health and dental benefitsSenior-level Full TimeSan Francisco1d ago
-
Staff AI Engineer USD 140K-210KAPI Development | AWS | Access Management | Bedrock AgentCore | CI/CD401k | All-hands meetings | Dental insurance | Employee equity program | Health insuranceSenior-level Full TimeNew York City1d ago
-
Senior Quantum Embedded Engineer USD 142K-175K10G Ethernet | AMD Xilinx | AMD Xilinx toolchain | AMD/Xilinx SoC | BashHybrid work options | Remote work optionsSenior-level Full TimeNew Haven, CT1d ago
-
Data Engineer Mid-Level USD 80K-145KAnalytics Platforms | Data Engineering | Data Visualization | Data integration | High PerformanceHealth insurance | Hybrid work | Paid time offMid-level Full TimeWinchester, United States1d ago
-
Data Platform Engineer, Infrastructure USD 70K-300KAWS | Alerting | Audit Logging | CI/CD | Capacity PlanningFlexible hours | Onsite work | Work-life balanceMid-level Full TimeIrvine, CA2d ago
-
AWS | Benchmarking | Cloud Architecture | Continuous Deployment | Cost ManagementEmployee support programs | Mentorship | Paid time off | Parental leave | TrainingMid-level Full TimeHerndon, Virginia, USA2d ago
-
Data Platform Engineer, Autonomy Analytics USD 110K-144KAirbyte | Airflow | BigQuery | CDC | Cloud Object StorageMid-level Full TimeIrvine, CA2d ago
-
Data Platform Engineer, Data Pipelines USD 70K-300KAirbyte | Airflow | BigQuery | CDC | DBTFlexible hours | Fully onsite collaboration | Work-life balanceMid-level Full TimeIrvine, CA2d ago
-
Cleared Palo Alto Networks SASE/SD-WAN Engineer USD 90K-205KApplication delivery | BGP | Citrix Virtual Apps | Citrix Virtual Apps and Desktops | CloudgenixFlexible work arrangements | Health benefits | Ongoing learning and development | Onsite work | Relocation Assistance PackageSenior-level Full TimeFort Meade, MD, US2d ago
-
Data Engineer, iOS — Health Technologies USD 143K-264KAirflow | Amazon S3 | Apache Spark | Bluetooth/BLE | CombineSenior-level Full TimeSan Diego; Sunnyvale2d ago
-
Data Engineer, iOS — Health Technologies USD 143K-264KAWS | Airflow | Apache Spark | Bluetooth LE | CombineSenior-level Full TimeSan Diego; Sunnyvale2d ago
-
Robotics Engineer USD 86K-130KAgile | Behavior Trees | C++ | Controls | Critical SystemsAdoption Assistance | Discount programs | Employee assistance programs | Employee purchase plan | Fitness subsidiesEntry-level Full TimeSanta Clara,California,United States2d ago
-
Senior Site Reliability Engineer - Azure Storage USD 119K-261KAutomation | Azure | Benchmarking | Cause analysis | Distributed SystemsSenior-level Full TimeUnited States; United States, Washington, Redmond2d ago
-
Field Engineer, Data Engine USD 140K-290KAWS | Azure | Cloud platform | Data Governance | Data ModelingCommuter stipend | Comprehensive health, dental, vision coverage | Generous PTO | Learning and development stipend | Retirement benefitsMid-level Full TimeSt. Louis, MO; Washington, DC2d ago
-
Senior DevOps Engineer - Storage Platforms USD 90K-252KAlerting | Ansible | Backup Rubrik | Backup Technologies | Bash401k matching | Basic life insurance | Company-Paid Holidays | Employee stock purchase plan | Health, dental and vision coverageSenior-level Full TimeUnited States (Remote) R2d ago
-
Staff Software Engineer - Embedded USD 144K-169K802.15.4 | Asynchronous Design | BLE | Bare Metal | Bluetooth401k match | Bonding Leave | Casual dress environment | Company paid life insurance | Company-paid disability insuranceSenior-level Full TimeTysons, Virginia2d ago
-
Lead Infrastructure Engineer USD 135K-199KAWS | Configuration Management | Data Architecture | Data Modeling | Database DesignSenior-level Full TimeAlpharetta, GA, United States2d ago
-
Senior Data Engineer USD 98K-163KAPI Integration | Agile | Apache Airflow | Apache Kafka | Apache SparkRemote workSenior-level Full TimeRochester, MN, United States2d ago
-
Senior Embedded Security Software Engineer USD 128K-193KBinary Analysis | Binary Fuzzing | Binary Ninja | C# | C++Dental insurance | Disability insurance | Life insurance | Medical insurance | Paid leaveSenior-level Full TimeFort Meade, Maryland2d ago
-
Automation frameworks | Automotive SPICE | CAN | CI/CD | Embedded Linux401k match | Dental insurance | Employee assistance program | Health insurance | Paid HolidaysSenior-level Full TimePittsburgh, PA Detroit, MI, Palo Alto, …2d ago
-
Senior Software Engineer - Embedded Tools and Test USD 179K-268KBazel | C++ | CAN | CI/CD | Hardware-in-the-loop401k match | Dental insurance | Health insurance | Health savings account | Paid HolidaysSenior-level Full TimePittsburgh, PA, Palo Alto, CA, Detroit, …2d ago
-
Senior Software Engineer, Embedded Networking USD 179K-268KBroadcom Ethernet Switch | Buildroot | C++ | CAN | Device Drivers401k match | Commuter benefits | Dental insurance | Employee assistance program | Group term life insuranceSenior-level Full TimeDetroit, MI, Pittsburgh, PA2d ago
-
Ansible | C# | C++ | CMake | CUDAMentorship | Remote work | Training workshopsMid-level Full TimeBaltimore, MD, United States R2d ago