Staff Customer Success Engineer - Database
Denver
R
USD 110K-138K Senior-level Full Time Found 5d ago
Tasks
- Advocate for customer feedback
- Analyze architecture for performance and scalability
- Architect enterprise database solutions
- Build customer relationships as trusted advisor
- Conduct workshops and troubleshooting
- Design support frameworks and create documentation
- Explain architectural decisions
- Lead incident responses
- Lead support for MySQL, PostgreSQL, Redis, MongoDB, Kafka, OpenSearch
- Mentor junior engineers
- Partner with sales and support teams
- Represent support in strategic initiatives
- Serve as escalation point for database issues
Perks/Benefits
- Career development
- Conference reimbursement
- Employee assistance programs
- Equity compensation
- Flexible time off
- Remote work
Skills/Tech-stack
Automation Scripting | Bash | Cloud infrastructure | Customer Advocacy | Database Architecture | Database Support | Distributed Systems | Go | High Availability | Linux | Networking | Performance optimization | Python | Solution architecture | Support Troubleshooting
Education
Language: en |
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