Data Analyst - Customer Complaints
BR031 São Paulo, Brazil
BRL 184K-184K (estimate) Senior-level Full Time
Tasks
- Collaborate with system owners to ensure data alignment and integrity
- Coordinate with global stakeholders to ensure compliance and consistency
- Create training materials and update controlled documentation for complaint vigilance
- Develop advanced analytics for global metrics trend analysis and risk planning
- Maintain data foundation and curated datasets in complaint data lake
- Perform complaint trend analysis and identify risks and opportunities
- Support data ingestion and discovery for complaint data lake
Perks/Benefits
- N/A
Skills/Tech-stack
Azure | DAX | Data Governance | Data Lake | ETL | Power BI | Power Query | Python | R | SQL
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
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