Data Analyst - Customer Experience

United States

USD 85K-105K (estimate) Mid-level Full Time

@ S...

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Found 11h ago

Tasks

Answer ad-hoc analytics questions
Build and maintain dashboards in HEX
Build dashboards and reports
Curate and refine SQL transformations
Design tracking systems for operational metrics
Document data request SOP
Maintain data models with engineering
Perform data wrangling on structured and semi structured data
QA data and debug data issues
Support capacity planning dashboards
Translate data findings into recommendations
Work on workforce management analytics
Write SQL for CX analytics

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Data Analyst - Customer Experience

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