Data Analyst Intern
Tasks
- Analyze customer feedback and operational data
- Assess ticket volumes SLAs and resolution trends
- Combine survey results with customer insights
- Identify patterns and opportunities for improvement
- Maintain and improve customer care dashboards
- Monitor key performance indicators
- Prepare recurring reports and dashboards
- Present analysis findings to stakeholders
- Support customer journey analysis across sales delivery and aftersales
- Support reporting data cleanup and basic automation
Perks/Benefits
- 401k retirement plan
- Dental insurance
- Life and disability coverage
- Medical insurance
- Mentorship and guidance
- Paid Holidays
- Paid time off
- Vision insurance
Skills/Tech-stack
CSAT | Dashboarding | Data Analysis | Data Quality | Data Visualization | Excel | Google Sheets | Key Performance Indicators | NPS | Performance indicators | Pivot Tables | Power BI | Python | R | SQL | Tableau
Roles
Analyst Intern | Data Analyst | Data Analyst Intern | Intern
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