Data Analyst Intern
Tasks
- Analyze customer journey across sales delivery and aftersales
- Analyze survey results and customer feedback
- Analyze ticket volumes and service level agreements
- Collaborate with cross-functional teams to gather data
- Ensure data accuracy across reporting tools
- Identify patterns and opportunities for improvement
- Maintain dashboards for customer care
- Monitor customer experience key performance indicators
- Prepare recurring reports and dashboards
- Present insights in clear structured format
- Support reporting process improvements and data cleanup
Perks/Benefits
Skills/Tech-stack
CSAT | Customer Experience | Customer Feedback | Customer feedback analysis | Data Analysis | Data Visualization | Data cleaning | Excel | Feedback Analysis | Google Sheets | Key Performance Indicators | NPS | Performance indicators | Pivot Tables | Power BI | Python | R | Reporting | SQL | Tableau
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
Roles
Analyst Intern | Data Analyst | Data Analyst Intern | Intern
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