Data Analyst-Operations & CX
Tasks
- Analyze business metrics to find trends and improvements
- Collaborate with data engineering for data quality and metric definitions
- Conduct deep-dive root cause analysis
- Design build maintain dashboards and reporting solutions
- Develop automation scripts and analytical tools
- Present insights to non-technical stakeholders
- Quantify impact and ROI for business cases
- Support operations customer experience and quality with analytics insights
Perks/Benefits
- Collaboration with international teams
- Continuous learning and professional development
- Flexible schedules
- Remote-first work environment
- Work-life balance
Skills/Tech-stack
Automation | BigQuery | Contact Rate | Contact rate analysis | Customer satisfaction | Dashboards | Data Governance | Data Modeling | Data Quality | LookML | Looker | Metric Definitions | NPS | Performance Analysis | Python | R | Rate analysis | SQL
Education
N/A
Roles
Related jobs
-
Business Data & Analytics Lead (Híbrido - CDMX) MXN 480K-480KAWS | Agile | Amazon Redshift | Analytics | Business IntelligenceSenior-level Full TimeMexico City, Mexico City, Mexico R3d ago
-
Business Intelligence | Data Quality | Excel | Python | Relational databasesFull-time schedule | Remote workEntry-level Full TimeMexico - Remote R4d ago
-
API Integration | APIs | Azure | Azure Data | Azure Data FactoryMid-level Full TimeMexico - Remote R4d ago
-
Data Analyst Junior MXN 180K-204KAdobe Analytics | BigQuery | Data Governance | Data Quality | Data TestingHybrid workEntry-level Full TimeMexico R5d ago
-
Data Analyst Jr MXN 192K-240KData Governance | Data Modeling | Databricks | ETL | Microsoft ExcelHybrid workEntry-level Full TimeAguascalientes R5d ago
-
Senior Data Analyst, Digital Manufacturing MXN 789K-852KData Cleansing | Data Engineering | Data Governance | Data Pipelines | Data QualityEmployee discount program | Employee recognition program | Health and wellness support | Learning and training opportunities | Long-term savingsSenior-level Full TimeHome Office - ECoE Mexico R6d ago
-
Sr Programmer Analyst MXN 875K-1148KBioinformatics | Clinical trials | Data Management | Data Management Systems | Data QualitySenior-level Full TimeMexico - Mexico City - Av. … R7d ago
-
Power BI developer MXN 789K-986KAWS | Azure Data | Azure Data Factory | BI Desktop | CI/CDCertification support | Comprehensive benefits package | Hybrid work model | Professional development supportSenior-level Full TimeGuadalajara, JAL, MX R7d ago
-
Data Analyst MXN 600K-700KAI Automation | Anomaly Detection | BigQuery | Data Modeling | Data NormalizationAdditional day off | Flex days | Remote workMid-level Full TimeZapopan, Jal., Mexico R7d ago
-
Azure Databricks | Business Intelligence | Dashboarding | Data Preparation | Data ValidationEducation assistance | Employee wellness | Flexible working arrangements | Food coupons | Medical, dental, vision and life insuranceEntry-level Internship Part TimeGuadalajara, Jalisco, Mexico R8d ago
-
Data Analyst Sr MXN 216K-240KAgile | Business Intelligence | Data Modeling | Data Visualization | Data WarehousingHybrid workMid-level Full TimeMexico R10d ago
-
Data Analyst Jr MXN 180K-186KAgile | Business Intelligence | Data Modeling | Looker | Microsoft ExcelEntry-level Full TimeMÉXICO D.F., CDMX, MX R13d ago
-
Senior Data Analyst - GCP/ BigQuery MXN 780K-986KCloud platform | Data Modeling | Data Quality | Data Visualization | Google BigQueryFully remoteSenior-level Full TimeCiudad de México, CDMX, MX R14d ago
-
Data Analyst MXN 600K-700KAnomaly Detection | Cloud APIs | Data Governance | Data Management | Data ModelingAdditional day off for birthday | Additional paid time off for holidays | Flex days paid between Christmas and New year | Flexible work hours | Remote workMid-level Full TimeZapopan, Jal., Mexico R14d ago
-
FBS Data Analyst MXN 841K-990KA/B | A/B Testing | B testing | Correlation Analysis | Data AnalysisFlexible work arrangements | Inclusive work culture | Paid time off | Private health insurance | Remote work optionSenior-level Full TimeMexico - Remote R15d ago
-
DAX | Data Modeling | Data Quality | Data Visualization | Data WarehousingCareer development | Flexible work arrangements | Paid time off | Pension plan | Private health insuranceMid-level Full TimeMexico - Remote R20d ago
-
Data Analyst, Fraud MXN 300K-300KLooker | Machine Learning | Python | SQL | TableauAnnual performance bonus | Health, dental & vision plans | Remote work | Stock optionsMid-level Full TimeGuadalajara R24d ago
-
FBS Data Scientist (Marketing) MXN 789K-1080KAPI | API Integration | Batch Processing | Behavioral triggers | BrazeCareer development | Dental insurance | Health insurance | Inclusive work culture | Life insuranceSenior-level Full TimeMexico - Remote R25d ago
-
FBS Senior Data Analyst (Insurance) MXN 789K-986KAWS Glue | Amazon S3 | Analytics | Data Quality | Data VisualizationFlexible work arrangements | Inclusive work culture | Paid time off | Private health insurance | Remote workSenior-level Full TimeMexico - Remote R26d ago
-
(4071) Quality Data Analyst - Sr MXN 216K-216KBash | Excel | Git | Jira | PythonDental insurance | Flexible schedule | Health insurance | Meal vouchers | Paid time offSenior-level Full TimeMexico City, Mexico City, Mexico - … R29d ago
-
Sr.Data Analyst - Remote, MX (Contract) MXN 750K-986KA/B | A/B Testing | Airflow | B testing | DBTRemote work authorization assistanceSenior-level ContractMexico R1mo ago
-
Data Analyst, Chat Product MXN 721K-811KA/B | A/B Testing | B testing | Behavioral analytics | DashboardsAnnual performance bonus | Dental insurance | Health insurance | Hybrid work option | Remote workSenior-level Full TimeCDMX R1mo ago
-
Data Analyst, Fraud MXN 300K-300KLooker | Machine Learning | Python | SQL | TableauDental insurance | Health insurance | Hybrid work option | Performance bonus | Remote workMid-level Full TimeCDMX R1mo ago
-
Data Analyst MXN 841K-1001KAssociation analysis | Classification | Clustering | DBT | Data GovernanceRemote workSenior-level ContractMexico - Remote R1mo ago
-
FBS - Data Analyst - Power BI MXN 360K-360KMicrosoft Excel | Power BI | SQLCareer development and training opportunities | Comprehensive benefits package | Flexible work arrangements | Paid time off | Pension planMid-level Full TimeMexico - Remote R1mo ago