Data Analytics Technical Support Representative
IN, Bangalore Kar, India
INR 837K-1100K (estimate) Senior-level Full Time
Tasks
- Assist nontechnical end users troubleshoot issues
- Coordinate work with other teams follow up
- Create update trouble tickets in Service Now
- Diagnose data security data load business intelligence report and dashboard issues
- Interface with internal customers resolve issues
- Maintain accurate information in Service Now ticketing system
- Provide first level technical support data and business intelligence products
- Provide second level technical support data and business intelligence products
- Research resolve software issues or escalate to level 3
- Troubleshoot incidents data availability reports dashboards
Perks/Benefits
- N/A
Skills/Tech-stack
AWS | AWS Glue | Azure | DAX | Data Modeling | Data Warehousing | ELT | ETL | Five Tran | HVR | Informatica | Jira | Oracle | Pega | Power BI | SAP | SQL | Salesforce | ServiceNow | Snowflake | Unix
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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