Data Incident and Problem Management Analyst
USA DC Home Office (DCHOME), United States
R
USD 128K-173K Mid-level Full Time
Tasks
- Conduct incident trend analysis
- Coordinate cross functional incident communications
- Coordinate incident response activities
- Develop incident response runbooks
- Facilitate post-incident reviews
- Implement and monitor security controls
- Integrate operational security into incident processes
- Lead root cause analysis
- Maintain incident and problem management documentation
- Manage problem management process
- Perform incident triage and escalation
- Provide incident and security compliance documentation
- Support compliance audits
- Support disaster recovery exercises
- Support security incident response
- Support vulnerability remediation
- Track and report incident metrics
Perks/Benefits
- 401k match
- Bereavement leave
- Critical Illness Insurance Options
- Health savings account options
- Holidays
- Jury duty leave
- Long-term disability
- Medical, dental, and vision insurance
- Paid parental leave
- Paid sick leave
- Paid time off
- Remote work option
- Short-term disability
Skills/Tech-stack
Agile | Amazon QuickSight | Amazon Web Services | Cause analysis | Confluence | Data Analysis | Data Governance | Data Lake | Data Management | Data Mapping | Data Quality | Data Security | Data Warehouse | Databricks | Excel | ITIL | Incident Response | Jira | Lakehouse | Metadata Management | Power BI | Problem Management | Python | R | Requirements Management | Root Cause Analysis | Root cause | SQL | Scrum | Security Compliance | Security operations | Snowflake | Tableau | Web Services
Education
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