Data Platform Operations Service Manager
Bengaluru Campus 31, India
INR 1500K-2100K (estimate) Mid-level Full Time
Tasks
- Collaborate with data architecture and data governance teams
- Communicate during outages high impact incidents and changes
- Coordinate controlled promotion across dev qa and prod
- Define and execute release management processes
- Define and track SLAs SLOs and KPIs
- Define standardized onboarding frameworks and checklists
- Drive operational excellence and continuous improvement
- Ensure 24x7 monitoring alerting and response
- Ensure security regulatory and validation compliance
- Escalate blockers to stakeholders
- Identify record and manage risks and issues
- Lead L2 and L3 operations
- Lead mentor and develop operations team
- Maintain SOPs runbooks and knowledge repositories
- Maintain high availability performance and stability
- Manage incidents, problems, changes, and releases
- Manage patching upgrades and environment monitoring
- Manage vendors and external partners
- Optimize operating expenses
- Own day to day operations of data platforms
- Own onboarding of data pipelines
- Perform root cause analysis
- Plan disaster recovery and resilience
- Plan test and deploy releases with minimal disruption
- Provide technical leadership for data platform technologies
- Reuse and standardize platform capabilities
- Support CI/CD pipelines and automation
- Support architecture review boards and data architects
- Troubleshoot and optimize data platform services
Perks/Benefits
- N/A
Skills/Tech-stack
As-a-Service | Azure | Azure Data | Azure Data Factory | Azure Data Lake | Azure DevOps | Azure Purview | Azure Synapse | Azure Synapse Analytics | CI/CD | Cause analysis | Change Management | Data Factory | Data Lake | Data Privacy | Data Security | Databricks | Disaster Recovery | Disaster Recovery Planning | ELT | ETL | Git | GitHub | Governance | ITIL | Incident Management | Infrastructure as a Service | Monitoring | Observability | Orchestration | Platform as a Service | Problem Management | Recovery Planning | Regulatory Compliance | Release Management | Resilience | Root Cause Analysis | Root cause | Synapse Analytics | Unity Catalog
Education
N/A
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