Data Quality Assurance Specialist, Subscriber Operations
Tasks
- Check utility files for completeness and missing fields
- Compile monthly reports on rejected subscribers
- Confirm incoming usage requests from automation
- Create reports and reconciliation lists
- Document and route issues in ticketing system
- Identify and flag missing documentation
- Investigate customer care escalations
- Log file status in tracking system
- Maintain accurate subscriber records
- Monitor inbound utility files
- Monitor resolution progress
- Process usage requests to utilities
- Review and validate required documentation
- Route follow up requests to internal teams
- Run data checks for completeness and correctness
- Track follow ups for utility responses
- Track receipt of expected monthly utility files
- Update records in Dynamics
Perks/Benefits
- 401k company match
- Company paid life and long term disability insurance
- Flexible remote/hybrid work options
- Medical, dental & vision coverage
- Paid parental leave
- Summer Fridays
- Team lunches events stocked kitchens
- Training professional development opportunities
Skills/Tech-stack
Data Quality | Data Reconciliation | Data Validation | Data categorization | Document Review | Dynamics CRM | Microsoft Excel | Power BI | Power Query | Ticketing systems
Regions
Countries
States
Cities
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