Duty Manager at Waldorf Astoria Dubai International Financial Centre

Tasks

• Act as primary guest contact
• Collaborate with departments to align service
• Conduct health safety and property inspections
• Conduct property walks
• Deliver duty manager and team handovers
• Ensure compliance with financial policies
• Handle cash and financial controls
• Lead safety security and emergency procedures
• Manage daily hotel operations
• Manage guest concerns incidents emergencies
• Optimize room revenue
• Oversee operations across departments
• Prepare shift reports
• Provide guest recommendations
• Represent senior leadership during shifts
• Supervise operational and financial procedures
• Support training coaching and development
• Uphold brand standards in front office systems

Perks/Benefits

• N/A

Skills/Tech-stack

Cash handling | Communication | Compliance Management | Concierge Services | Emergency response | Financial controls | Front Office Operations | Front office | Guest service | Health and Safety | Health and Safety Compliance | Hospitality operations | Inventory Management | Leadership | Office operations | Revenue Optimization | Safety Compliance | Safety Management | Sales | Security Management | Upselling