E-Commerce Fulfillment & Customer Service Specialist

Tasks

• Coordinate with shipping carriers
• Coordinate with warehouses
• Ensure accurate and timely deliveries
• Handle customer inquiries
• Implement e commerce tools and platforms
• Maintain order data accuracy
• Manage order fulfillment operations
• Optimize fulfillment processes
• Process returns and claims
• Resolve fulfillment issues proactively
• Support B2B client shipments
• Track deliveries

Perks/Benefits

• Health insurance
• Opportunities for growth and advancement
• Remote work

Skills/Tech-stack

Customer Service | Management systems | Order Management | Shipping logistics | Shopify | Warehouse Management | Warehouse Management Systems