Enrollment Agent I

Tasks

• Capture electronic fingerprints
• Capture photographs
• Capture signatures
• Complete time sensitive trainings and briefings
• Follow security and confidentiality policies
• Maintain card inventory
• Maintain equipment inventory
• Manage time keeping and shift schedules
• Perform administrative duties
• Process applicants in appropriate order
• Process biometric data and paperwork
• Provide customer service
• Requisition supplies
• Scan required documents into database
• Support upselling retail products and services
• Track applicant processing time
• Troubleshoot fingerprinting and retail equipment
• Update enrollment center photos
• Verify customer identity

Perks/Benefits

• N/A

Skills/Tech-stack

Biometric Data | Biometric Data Capture | Computer Software | Computer hardware | Customer Service | Data Capture | Data entry | Document scanning | Electronic fingerprinting | Microsoft Office | Microsoft Office Suite | Office Suite | Photograph capture | Signature capture | Troubleshooting