Enrollment and Eligibility Manager
Tasks
- Allocate resources for special projects
- Analyze and resolve enrollment and eligibility errors
- Conduct webinars
- Coordinate cross-functional teams
- Coordinate employer client and vendor communications
- Develop operational strategic plans
- Handle employer portal reporting
- Manage eligibility operations
- Manage enrollment operations
- Manage enrollment validations and submissions
- Monitor production volumes and timeliness
- Oversee employer services workflows
- Prepare workflow system specifications
- Run user acceptance testing onboarding
- Select staff and make employment decisions
- Support policy and procedure compliance
- Support testing scenarios
- Systemize manual processes
Perks/Benefits
- Annual travel to client conferences
- Flexible schedule between 9 AM and 9 PM EST
- Remote work as needed
Skills/Tech-stack
Acceptance Testing | Call monitoring | Cobra | Eligibility | FMLA | Managed care | Performance Coaching | Premium Billing | Quality Assurance | Reconciliation | User Acceptance | User Acceptance Testing | Windows
Education
Regions
Countries
States
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