Enrollment Call Center Agent- Pre-Acceptance Student Stage
Tasks
- Answer admissions policy and procedure questions
- Build relationships with support offices
- Collect feedback to improve processes and meet KPIs
- Convert prospective students into qualified applicants
- Counsel students on program fit and admissions requirements
- Explain financial aid processes
- Explain transfer guidelines
- Handle outbound calls and inbound inquiries
- Identify ways to improve recruitment and student services
- Promote online undergraduate graduate and doctoral programs
- Use information management systems for contacts and records
Perks/Benefits
Skills/Tech-stack
Admissions counseling | Customer Relationship Management | Customer relationship | Email communication | Financial Aid | Financial aid advising | Inbound Calling | Information Management | Information management systems | Management systems | Microsoft Excel | Microsoft Outlook | Microsoft Word | Outbound calling | Relationship Management | Sales Skills
Education
Bachelor of Engineering | Bachelor of Science | High School Diploma
Related jobs
-
Senior Data Analytics Consultant USD 90K-110KAdobe Analytics | CSS | Chrome DevTools | Cloud | CommunicationCareer development program | International work environment | Travel for annual team meetingsSenior-level Full TimeRemote, Michigan, US R2d ago
-
Dashboards | Data Analysis | Data Visualization | Microsoft Excel | Pivot Tables401k plan | Annual incentive bonus plan | Disability insurance | Employee assistance program | Paid HolidaysSenior-level Full TimeRichardson Texas HQ (1001 E. Lookout … R7d ago
-
Senior Enrollment Counselor USD 75K-80KAI tools | Academic advising | Admissions | Customer Relationship Management | Customer relationshipSenior-level Full TimeRemote (within United States) R15d ago
-
VP, Global Analytics USD 114K-210KAI Automation | Actuarial Science | Alteryx | Capital modeling | Databricks401k savings | Employee assistance programs | Health and welfare benefits | Retirement programs | Tuition assistanceExecutive-level Full TimePhiladelphia - South 17th, United States R15d ago
-
Alteryx | Cause analysis | Data Modeling | Data Visualization | Data cleaning401k savings plan | Flexible spending accounts | Health and wellness programs | Health savings account | Long-Term Disability coverageSenior-level Full TimeUS-Nationwide-FIELD, United States R17d ago
-
Enterprise Analytics Consultant - Remote USD 106K-176KCloud Computing | Data Exploration | Data Governance | Data Management | Data Quality401k 403b employer match | Adoption, Fertility and Surrogacy Reimbursement | Disability insurance | Emergency backup care | Free access to CEUsMid-level Full TimeVirginia Remote, United States R1mo ago