Enrollment Center Representative I - Employee Benefits
San Antonio, TX, 78216, US
USD 75K-100K (estimate) Mid-level Full Time
Tasks
- Assist client documentation development
- Conduct outbound calls
- Deliver customer service and support
- Document case details
- File paper and electronic documents
- Follow company policies and laws
- Handle inbound calls
- Manage phone system
- Provide benefits education
- Research customer issues
- Respond to emails and letters
- Troubleshoot customer problems
Perks/Benefits
- N/A
Skills/Tech-stack
Compliance | Customer Service | Document Management | Email communication | Microsoft Office | Phone systems | Time management | Troubleshooting
Education
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