Enrollment Medical Assistant
Tasks
- Complete structured eligibility screening
- Conduct targeted telephonic outreach
- Confirm service area eligibility
- Coordinate enrollment logistics
- Direct calls texts and emails to appropriate teams
- Educate patients and families on palliative care
- Ensure HIPAA compliance
- Identify outreach trends and barriers
- Maintain accurate patient documentation
- Provide qualitative and quantitative feedback to business development team
- Schedule eligible patients for initial nurse practitioner visit
- Serve as liaison between patients and care team
- Track outreach activity for enrollment growth
- Translate clinical concepts to accessible language
Perks/Benefits
Skills/Tech-stack
Appointment Scheduling | Bilingual communication | Conflict Resolution | Customer Service | Data tracking | De-escalation | EHR | Google Workspace | HIPAA | Health Literacy | Medical terminology | Microsoft Office | Motivational interviewing | Patient Education | Telephonic Outreach
Education
N/A
Regions
Countries
States
Cities
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