Enrollment Representative - Universal
US - VA - Remote, United States
R
USD 31K-31K (estimate) Entry-level Full Time
Tasks
- Assist families with enrollment process
- Coordinate secure enrollment agreements and transactions
- Document call notes in Salesforce CRM
- Explain payment options and payment plans
- Handle inbound customer calls
- Handle outbound follow up calls
- Maintain policy and data security compliance
- Provide product and tuition guidance
- Resolve common customer issues
- Review account details
- Support K12 learning systems and business applications
Perks/Benefits
Skills/Tech-stack
Account Management | Call handling | Compliance | Customer Service | Customer communication | Data entry | Email support | Microsoft Excel | Microsoft Outlook | Microsoft PowerPoint | Microsoft Teams | Microsoft Word | Multitasking | Phone support | Problem Solving | Salesforce
Education
N/A
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