Enrollment Services Professional
Tasks
- Answer financial aid questions and refer to Financial Aid Office
- Assist students with registration
- Coordinate enrollment and recruitment events
- Develop student outreach campaigns
- Ensure FERPA compliant student data handling
- Escalate complex issues to functional experts
- Maintain electronic student record case notes
- Manage applicant caseloads
- Promote events using Modern Campus and Signal Vine
- Provide walk-in and phone admissions support
- Refer students to tutoring and academic advising
- Support Knowledge Assessment and assessment waivers
- Support admissions and enrollment initiatives
- Support student college transactions to reduce transfers
- Use Degree Tracker and Schedule Builder tools
Perks/Benefits
- Dental insurance
- Employee assistance program
- Employee discounts
- Flexible spending accounts
- Flexible work arrangements
- Health insurance
- Health savings account
- Long-term disability
- Paid professional development
- Paid time off
- Retirement plan contribution
- Short-term disability
- Tuition assistance
- Vision insurance
Skills/Tech-stack
Admissions | Banner | CRM | Customer Relationship Management | Customer relationship | FAFSA | FERPA | Financial Aid | Knowledge assessment | Microsoft Office | Microsoft Teams | Modern Campus | Relationship Management | Signal Vine | Zoom
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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