Enrollment Services Specialist
Bowie State University, United States
USD 45K-50K Entry-level Full Time
Tasks
- Analyze processes and troubleshoot issues
- Assist with residence life inquiries
- Complete assigned special projects
- Counsel and resolve inquiries
- Facilitate virtual waiting line communication
- Handle academic records requests
- Maintain department website content
- Maintain student information systems data
- Manage course enrollment and registration information
- Manage message announcement boards
- Process billing and payment inquiries
- Provide customer service support
- Represent enrollment services at events
- Route and process submitted documents
- Support financial aid information
Perks/Benefits
- 12 paid holidays
- Accidental death and dismemberment insurance
- Annual leave
- Dental insurance
- Employer-funded pension
- Life insurance
- Long-term disability insurance
- Medical insurance
- Paid sick leave
- Personal leave
- Prescription insurance
- Supplemental Retirement Account
- Tuition remission
Skills/Tech-stack
CRM | Customer Relationship Management | Customer Service | Customer relationship | Data Management | Document processing | Enrollment Management | ImageNow | Information Systems | Microsoft Office | Microsoft Office 365 | Monday.com | Office 365 | PeopleSoft | Process Analysis | QTrac | Relationship Management | Student Information Systems | Troubleshooting | Website maintenance | Zendesk
Education
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