Enrollment Specialist - Financial Aid Advisor III
Tasks
- Answer calls and assist walk in customers
- Assist with student accounts receivable collections
- Counsel students and families on financial aid
- Develop financial aid consumer information materials
- Handle late fee waiver requests
- Maintain financial aid policy knowledge
- Process veteran benefits and certification
- Provide loan and indebtedness counseling
- Review and advise on scholarships and loans
- Update financial aid website calendars
Perks/Benefits
- N/A
Skills/Tech-stack
Customer Service | Enrollment Management | Financial Aid | Information Systems | Microsoft Office | Outreach | Retention | Scholarships | Student Information Systems | Student Loans | Student employment | Veterans benefits | Windows
Education
N/A
Roles
Advisor | Enrollment Specialist | Financial Aid Advisor | Specialist
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