Enrollment Specialist
Tasks
- Complete enrollment surveys
- Conduct call audits for compliance and quality
- Document interactions in CRM
- Escalate urgent needs to clinical teams
- Guide patients through enrollment process
- Introduce healthcare services
- Make outbound calls to prospective patients
- Obtain patient consent
- Respond to inbound communications
- Share referral feedback with internal teams
- Triage requests and route to team members
Perks/Benefits
Skills/Tech-stack
Call Center | Customer Relationship Management | Customer relationship | Electronic Health Records | Google Workspace | Health Records | Relationship Management | Salesforce | Slack | Triage | Zoom
Education
N/A
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