Enrollment Specialist
Tasks
- Answer student inquiries on 1098T tuition and fees
- Assist prospective applied and current students
- Assist with MyIvy and IvyLearn navigation
- Escalate complex issues to Subject Matter Experts
- Handle enrollment center calls and ticket escalations
- Help students complete FAFSA and financial aid tasks
- Refer students to career services advising tutoring and academics
- Review financial aid eligibility and requirements
- Support assessment test questions and score review
- Support online admissions and orientation processes
Perks/Benefits
- Employer contribution to retirement
- Flexible work arrangements
- Free tuition
- Paid Holidays
- Paid time off
- Professional development
- Retirement plan
- Tuition assistance
Skills/Tech-stack
Admissions | Assessment | Customer Service | FAFSA | FERPA | Financial Aid | Interpersonal skills | IvyLearn | Loan administration | MyIvy | Orientation | Registration | Scholarships | Student Records | Ticketing systems
Education
Roles
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