Escalation Engineer

Alberta; British Columbia; Manitoba; Nova Scotia; Ontario; Quebec; Toronto

CAD 115K-155K (estimate) Mid-level Full Time

@ M...

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Found 1mo ago

Tasks

Analyze system performance and troubleshooting
Collaborate with product teams
Contribute to internal projects
Develop support tools
Handle escalated situations
Maintain customer relations
Mentor new team members
Provide technical guidance
Resolve complex customer issues
Understand workload and resiliency criteria

Perks/Benefits

Skills/Tech-stack

Education

N/A

States

Cities

Toronto, Ontario, CA | Québec, Quebec, CA

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