Escalation Engineer

New York City; United States

USD 101K-198K Senior-level Full Time

@ M...

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Found 5d ago

Tasks

Advise on database architecture
Analyze performance issues
Build and maintain support tools
Collaborate with product management and development teams
Conduct benchmarking and diagnostics
Diagnose recovery failures
Lead customer technical communications
Mentor and onboard new team members
Provide guidance on running MongoDB at scale
Recommend security improvements
Resolve escalated customer issues
Troubleshoot production database systems

Perks/Benefits

Skills/Tech-stack

Education

N/A

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Escalation Engineer

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