Tier 3 Support Engineer - Blueflame AI (New York)
USA - NY - New York City - BlueFlame AI / Grata, United States
USD 100K-169K Mid-level Full Time
Tasks
- Analyze platform logs
- Collaborate with engineering
- Document issues and resolutions
- Enhance knowledge base
- Identify and report product bugs
- Investigate complex technical issues
- Troubleshoot technical challenges
Perks/Benefits
Skills/Tech-stack
API | AWS | Customer support | Elasticsearch | Log Analysis | Microsoft Office | Python | Technical Support | Ticketing systems | Troubleshooting
Education
Roles
Regions
Countries
States
Cities
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