FBS Solution Engineer (AI Solution Architect)
Pune, Maharashtra, India
INR 2200K-5000K (estimate) Senior-level Full Time
Tasks
- Collaborate with product engineering and vendors on roadmap and implementation
- Define backend architecture and APIs
- Design conversational flows and state management
- Establish observability frameworks
- Lead integration and orchestration across telephony AI and CX systems
- Own end to end architecture for AI voice agent solutions
- Set performance standards and optimize scalability
Perks/Benefits
- Career development
- Flexible work arrangements
- Paid time off
- Pension plan
- Private health insurance
- Training and development
Skills/Tech-stack
API Design | Cisco Contact Center | Contact center | Conversational AI | Event Driven | Event-driven architecture | GECX | Genesys | Logging | Microservices | Node.js | Observability | Performance Monitoring | Prompt engineering | Python | SIP | Session State | Session State Management | State management | System Integration | Telephony
Education
N/A
Roles
AI | AI Solution Architect | Architect | Engineer | Solution Architect | Solution Engineer
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