Fulfillment Coordinator

Tasks

• Analyze order and delivery data
• Coordinate with logistics and finance
• Delivery order management
• Execute process improvements
• Interface with customer care teams
• Order processing
• Process customer inquiries
• Resolve escalations
• Returns management
• Support NPI and promotions
• Troubleshoot customer issues
• Work on cross-functional projects

Perks/Benefits

• 2 days per week in office
• Hybrid work

Skills/Tech-stack

Customer issue resolution | Data Analysis | ERP | Google Workspace | Issue Resolution | Order Management | Process Improvement | Returns processing | Salesforce